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& Policies


Free Standard Shipping is offered via USPS, FedEx, and/or UPS and takes 3-12 business days, depending on location and product mix. If Free Standard Shipping is selected, orders will be processed and shipped within four business days.

In addition to Free Standard Shipping, we also offer 2-day and overnight expedited shipping options, which are presented during the checkout process.

EXPEDITED SHIPPING: Orders are processed the same day Monday through Friday until 12 pm Pacific Time (PT). Expedited Shipping orders that are placed after 12 pm PT on Friday through Sunday will not ship until the following Monday. Non-confection orders may be shipped to PO Boxes.

Require Signatures:

For all orders over $150.00, we require a signature for delivery. Please be sure to use an address where someone will be available during the day to accept the shipment.

A Note about USPS Packages: If you track a USPS package and it shows no movement, rest assured that your package has been sent out. USPS sometimes does not scan packages until they arrive at their final destination.

If you have any questions about this shipping policy or need additional information, please contact us:
Please email:

If there are any issues with the product you received and we are more than happy to speak with you. If you are still wanting to return your unopened product, please see below for the expectations of an acceptable return (s)  and our Returns Process.
You may return, only products that are damaged, defective or unopened, unused, and re-sellable products, within 10 calendar days of shipment and proof of purchase reference number. It will be at the discretion of Lokahi Leaf LLC for a refund or product credit. If there is a problem with any product you receive, you must notify us within 48 hours of receiving the product.  In rare cases, we might offer a product credit if the situation is relevant. If we have agreed to refund or credit you for a product, we will reimburse the return shipping costs if the return is an error on part of Lokahi Leaf LLC. 
No RMA is needed and the customer is responsible for
return shipping costs.
If you have any questions about whether your product is eligible for Returns, please feel free to contact us: info@lokahileaf, com

We are not able to accept back any product that has been opened or used**
Returns Process:
Email us at
The product must be received within the 10-day time from the tracking shipment delivery date. 
Return and Refund Policy; 4/27/2022 Updated


We founded Lokahi Leaf with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more. begins in nature as well as our professional-grade hair care systems. Our focus is on traveling the world to provide the finest natural organic ingredients that provide hair restoration, growth, and healthy solutions. Our amazing product line is paraben sulfate free. 

Privacy & Safety


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing and text messaging: With your permission, we may send you emails about our store, new products, and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide to them for your purchase-related transactions.

When you click on links at our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.

COOKIES We use “cookies” to help us provide a better user experience by measuring which website areas are of greatest interest. We may also use cookies when you register for further information. In this situation, a cookie will store useful information that enables our website to remember you when you return. You may choose to disable cookies using the tools in your browser. However, by doing so you may not be able to take advantage of all of the functions of our website.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.

Lokahi Leaf assumes no responsibility for any legal charges as a result of changing local/state laws. It is the buyer’s responsibility to determine if any transaction from Lokahileaf. shop and its affiliates violate local rules and regulations.


As a military family, Lokahi Leaf extends benefits to veterans and active duty military. please utilize the contact form to provide your information and military documentation for a 20% standard discount. 

Payment Methods - Visa, Mastercard, AMEX, , Debit cards w/ Visa Logo

Wholesale Inquiries

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